eSIM is a pre-installed hardware in a mobile phone, which performs the same function as a traditional SIM and allows the customer to use more than one Claro phone number at the time it is required, thus avoiding the use of physical cards.
The largest and most innovative technology company makes the eSIM available to all its prepaid, postpaid, hybrid or corporate customers, which is already a global configuration standard that makes it possible to access various communication options.
“At Claro we are proud to be the first operator in the country to offer this technology. The new generation of eSIM connectivity coupled with the fastest mobile network in Guatemala, will allow our customers to enjoy an experience of the highest quality, modernity and security, knowing that they have the support of a pioneering and innovative company,’ said Willy Andreatta, Claro Marketing Manager.
This is the latest digital revolution and comes to replace the classic SIM cards, with a more secure, innovative and avant-garde system. Due to its contribution to the environment by not using plastic, it contributes to reducing the carbon footprint, which has made it the most recent trend worldwide.
With the Claro eSIM the customer can:
- Switch from physical SIM to eSIM at no cost.
- Acquire a new postpaid or prepaid plan with one of the multiple phone models available at Claro, or configure it to the eSIM of the customer’s phone.
- Renew the postpaid plan with an eSIM.
- In addition, it allows you to have two Claro lines on the same device.
“At Claro we are concerned about innovating to make life easier for the customer and improve their service experience, the eSIM makes life easier for the user when traveling abroad, they can connect to the eSIM of the operator where they go and reactivate the one from Guatemala on their way back, you can also have multiple active lines on the same device. Many more projects are coming in the portfolio and we hope to tell you very soon”, said Rocio García from the Claro value-added service regional team.
For those who wish to renew their mobile, they will find the new technology, in the Apple brands starting with the IPhone 11 and the XS and SE models, in Huawei in selected models, and soon in equipment from Samsung and other brands.
Very soon, it will be possible to activate the eSIM in a self-manageable way through our digital channels: Mi Claro, Claro Online Store and WhatsApp. And as part of this technological innovation, we want you to be the first to enjoy it and live the experience with all its benefits. For details visit our website www.claro.com.gt.
